Privacy Policy
Effective Date: June 29, 2025
At Husn Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our spa or use our services.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Book appointments or spa services
- Create an account or register for our services
- Complete health questionnaires or intake forms
- Subscribe to our newsletter or marketing communications
- Contact us with questions or feedback
- Participate in surveys or promotional activities
This may include: name, email address, phone number, date of birth, payment information, health conditions, allergies, treatment preferences, and communication preferences.
Automatically Collected Information
- Website usage data and analytics information
- IP address, browser type, and device information
- Cookie data for website functionality and preferences
- Log files and technical information about your interactions
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and improve our spa services, process appointments, and deliver treatments
- Payment Processing: To process payments and manage billing for services
- Communication: To communicate about your treatments, appointments, and our services
- Health & Safety: To ensure your health and safety during treatments and maintain treatment records
- Legal Compliance: To comply with legal and regulatory requirements
- Marketing: To send promotional offers and newsletters (with your consent)
- Website Improvement: To analyze website usage and improve user experience
3. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Service Providers: With trusted third-party service providers who assist in our operations (payment processors, booking systems, email services)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with business mergers, acquisitions, or asset sales
- Emergency Situations: To protect your health and safety in medical emergencies
4. Data Security and Protection
We implement comprehensive security measures to protect your personal information:
- Technical Safeguards: SSL encryption, secure servers, and regular security updates
- Physical Security: Restricted access to facilities and secure storage of physical records
- Administrative Controls: Staff training, access controls, and privacy policies
- Data Minimization: We collect only necessary information and retain it only as long as required
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Privacy Rights
Under Canadian privacy legislation (PIPEDA), you have the following rights:
- Access: Request access to and copies of your personal information
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
- Portability: Request your data in a portable format
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance your browsing experience and remember your preferences
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Enable certain website features and functionality
You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Treatment records are maintained according to professional standards and regulatory requirements, typically for 7-10 years after your last visit.
8. Children's Privacy
Our services are intended for adults and children accompanied by parents or guardians. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
9. Contact Information
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:
The Hilton Mississauga/Meadowvale
6750 Mississauga Road
Mississauga, ON L5N 2L3
Canada
Email: privacy@husnspa.com
Phone: (555) 123-4567
Response Time: We will respond within 30 days
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by the laws of Ontario, Canada, and the Personal Information Protection and Electronic Documents Act (PIPEDA). Any disputes will be resolved in the courts of Ontario.